Shipping Policy

At ZYVEN BEAUTY, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, and other operational factors. Processing and shipping times are separate.

Once your order has been dispatched, you will receive a shipping confirmation email where applicable.

2. Shipping Destinations

ZYVEN BEAUTY offers delivery to selected destinations in Europe and other locations where shipping is available.

Available destinations and applicable shipping options will be displayed during checkout.

If we cannot deliver to your address, we will contact you using the details provided with your order.

3. Shipping Times

Estimated delivery times may vary depending on your location, shipping method, carrier, customs procedures, and other circumstances beyond our control.

Any delivery estimates provided at checkout are for guidance and are not a guarantee unless expressly stated otherwise.

We will communicate applicable delivery information before you complete your purchase.

Your statutory rights regarding delayed or undelivered orders remain unaffected.

4. Shipping Costs

Shipping costs, including any applicable taxes or additional charges, will be displayed at checkout before you place your order.

Where free shipping is offered, the applicable conditions will be communicated on our website or during checkout.

Customers will not be charged undisclosed mandatory fees after placing an order, except where permitted by applicable law.

5. Order Tracking

Where tracking is available, tracking information will be provided by email after your order has been dispatched.

Please allow time for tracking information to become available in the carrier's system.

If your tracking information has not updated for an extended period or you experience a delivery issue, please contact our customer